Category: Managed IT Services
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Artificial intelligence is moving beyond answering questions in a chat window. Newer AI tools can interact with computers much more like people do. They can open browsers, navigate websites, click buttons, fill out forms, work with files and carry out sequences of tasks instead of simply telling you how to do them. I’ve been testing…
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You saw a warning saying your computer was infected. Maybe it claimed to be from Microsoft. Maybe alarms started sounding, your browser appeared to lock up, or a message told you not to shut down your computer. Then came the phone number and an urgent warning to call immediately. In our previous article about how…
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Why one wrong assumption almost led to unnecessary data recovery… Microsoft’s end of support for Windows 10 has many people exploring Linux as a free alternative. While Linux can be an excellent operating system, installing it without understanding the options can lead to a terrifying experience. The following story is fictional, but it’s based on…
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The Latest Microsoft Support Scams: How to Spot Them Before It’s Too Late One of the most troubling calls I receive does not begin with a computer that has crashed. It begins with someone saying, “I think I let a scammer into my computer.” Sometimes the person received a phone call from someone claiming to…
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One of the more common questions I receive from Mac users is, “Why did my email stop working after I used Apple’s Migration Assistant?” It’s easy to assume that Migration Assistant caused the problem. After all, everything was working on the old Mac, you transferred your data to a new computer, and suddenly Apple Mail…
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For many people, the idea of remote computer repair is unfamiliar. They wonder how someone can safely diagnose and repair their computer without ever stepping inside their home. The truth is, secure remote support has been used by businesses around the world for years. Today, home users can enjoy the same convenience while receiving professional…
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There was a time when nearly every computer problem required a technician to come to your home or office. Today, that simply isn’t the case. Many software-related issues can be diagnosed and repaired securely over the Internet, often much faster than scheduling an onsite appointment. At SickComputerDoctor.com, I frequently recommend remote computer repair because it…
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One of the most confusing problems computer users face is when everything appears to be connected correctly, but websites refuse to load. The Wi-Fi icon shows a connection, the router appears to be working, and other devices may even be online, yet your computer still cannot access the internet. As a provider of Computer Repair…
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A customer called me recently after receiving a Facebook notification that immediately raised concerns. The message thanked her for making a donation. There was only one problem. She hadn’t made a donation. Like many people would, her first thought was that someone may have gained access to her Facebook account. Any time someone receives an…
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When most people experience a slow computer, they assume the problem is aging hardware, failing memory, malware, or a computer that simply needs to be replaced. Recently, I worked on a computer that appeared to have serious performance issues, but the actual cause turned out to be something far less obvious. This real-world troubleshooting case…